Email Marketing for Hospitality

Engage guests, boost direct
bookings, and drive loyalty
and repeat stays.

Purpose-built email marketing for Canadian hotels and hospitality brands.
Keep guests engaged and boost direct bookings with automated,
personalized campaigns.

√ No credit card required √ Dedicated onboarding teams √ Data hosted in Canada

Why the Hospitality Industry Loves Cyberimpact

Hospitality brands need effective tools to connect with guests, drive direct bookings, and build loyalty. Cyberimpact streamlines guest communications with automated, personalized campaigns, easy segmentation,
and seamless integration with booking systems-helping you deliver memorable experiences
and keep guests coming back.

Personalized Guest Journeys Automated Campaigns for Every Stage Drive Direct Bookings and Reduce OTA Fees Seamless Integration and Easy Use

Personalized Guest Journeys

Deliver tailored emails based on guest preferences, booking history, and stay dates-ensuring each guest receives relevant offers, upsells, and experiences that boost satisfaction and loyalty.

Automated Campaigns for Every Stage

Set up automated emails for confirmations, pre-arrival tips, post-stay feedback, and loyalty rewards, saving staff time while keeping guests engaged throughout their journey.

hospitality-email-to-Drive-Direct-Bookings

Drive Direct Bookings and Reduce OTA Fees

Promote exclusive deals and packages directly to your audience, encouraging guests to book with you instead of third-party sites-helping you increase revenue and reduce commission costs.

Hospitality-Integrations-for-email-marketing

Seamless Integration and Easy Use

Integrate Cyberimpact with your booking and property management systems for up-to-date guest lists, and use the intuitive drag-and-drop editor to create professional campaigns without technical expertise.

Experience the Email Marketing Platform for Hospitality
That Connects You with Your Guests

Email-Marketing-automation-example-for-hospitality

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Frequently Asked Questions
from the Hospitality Industry

Can Cyberimpact integrate with our booking and property management systems?

Yes, Cyberimpact integrates with leading hospitality management platforms like Reservit, Mews, and LoungeUp. This allows for daily synchronization of guest data, so your email lists are always up to date and you can send targeted, personalized communications based on real booking information.

Learn more about our integration here.

How does Cyberimpact help us personalize guest experiences?

Cyberimpact lets you segment your contact lists by guest type (families, solo travelers, VIPs, etc.) and automate personalized emails for each segment. You can send tailored pre-arrival tips, upsell offers, and post-stay thank-you notes, making each guest feel valued and increasing the likelihood of repeat bookings.

What kinds of automated emails can we set up for guests?

You can automate a range of emails including booking confirmations, pre-arrival information, post-stay feedback requests, and appreciation emails for loyal guests. These automations save staff time and ensure guests receive timely, relevant information throughout their journey

Is Cyberimpact compliant with privacy laws relevant to the hospitality industry?

Absolutely. Cyberimpact is designed to help you comply with privacy regulations such as CASL (Canada) and Law 25 (in Quebec). It manages guest consent automatically, tracks consent sources, and ensures your communications respect legal requirements, reducing your compliance risk.

How does Cyberimpact support our marketing and guest retention goals?

Cyberimpact’s easy-to-use tools help you create professional campaigns that promote special offers, encourage guest feedback, and drive repeat visits. With robust analytics, you can track open rates, clicks, and more allowing you to refine your strategy and boost both bookings and guest loyalty.

Comprehensive Email Marketing
for the Hospitality Industry

Personalized Guest Experiences

Cyberimpact lets you segment your audience and send tailored offers, upsells, and event invitations based on guest preferences and booking history, making every interaction feel personal and relevant.

Automated Campaigns for Every Stay

Easily automate emails for confirmations, pre-arrival tips, post-stay feedback, and loyalty rewards, saving staff time and ensuring guests receive timely, engaging communications throughout their journey.

Boost Direct Bookings and Revenue

Promote exclusive packages and special deals directly to your guest list, encouraging more direct bookings and reducing reliance on third-party platforms, which helps maximize your revenue.

Seamless Integration with Booking Systems

Cyberimpact integrates with leading hospitality management platforms, keeping your contact lists up to date and allowing you to trigger campaigns based on real-time booking data.

Easy-to-Use, No IT Needed

With a drag-and-drop editor and ready-made templates, your team can create professional, on-brand emails without technical expertise, so you can launch campaigns quickly and efficiently.

Actionable Analytics for Smarter Marketing

Track open rates and clicks with built-in analytics, giving you clear insights to refine your strategy, demonstrate ROI, and continuously improve guest engagement and loyalty.

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Why they choose Cyberimpact

See why more than 10,000 businesses and organizations trust Cyberimpact

Cyberimpact has by far the best, most responsive, knowledgeable customer service team/interactive chat I have ever used. Anything I don’t know, or am not sure of, I can ask and they explain it in simple terms/plain language. They’ve even stayed online with my team to walk us through and help us clean up our account when we weren’t sure what we were doing to clean it.
Andrea M. Digital Marketing Coordinator

Glad to have switched over to Cyberimpact! It makes compliance easy and offers excellent deliverability. Although the naming of features like lists and segments is different from other email tools I’ve used, it just took a little getting used to. Overall, my experience has been very positive. Switching email tools was a big decision since our list is a crucial source of sales, but it was absolutely worth it. I considered alternatives like MailerLite, but Cyberimpact stood out for its affordability and seamless Canadian compliance. Previously, I used Mailchimp, but Cyberimpact’s cost-effectiveness and compliance features made it the right choice for my needs.
Daniel B., Director

Overall, my experience has been highly positive—the platform simplifies compliance with email marketing laws, which can often be complex. Plus, their responsive customer support adds to the smooth experience. I switched from Mailchimp to Cyberimpact because I wanted a tool that I could trust to follow Canadian laws, and Cyberimpact has delivered on that promise.
Mike M., CEO

I can’t say enough good about Cyberimpact. From their attentive response when I first inquired about booking a demo to the onboarding process, we were well taken care of by Cyber Impact’s team. The platform is solid and is beyond anything I’ve used for email marketing. It really is a notch above the competition in many ways. For anyone looking to make the switch, I would highly recommend it
Melinda Stanley

Turn leads into customers today

Powerful email marketing that drives results

√ No credit card required √ Dedicated onboarding teams √ Data proudly hosted in Canada